The role
We're looking for passionate techies - whether you've studied, have knowledge, or simply want to get a start in the industry we may have just the opportunity for you – read on!
HFL’s Business Services delivers a complete range of services to support school and educational settings, develop and complement the work of Headteachers, Governors, School Business Managers, Finance, HR and admin staff, as well as helping them get the best from existing technology. The Technology in Schools team provide support, guidance, training, project management, solution architecture and consultancy services to approximately 300 schools in Hertfordshire.
As an IT Technician at HFL Education, you become part of the school family, regularly travelling to school sites across Hertfordshire and neighbouring counties (5 days a week) to provide hands-on support to solve IT issues and build trusted relationships.
During school holidays, you will join one of our installation teams, visiting school sites to assist with the installation of new school networks, Wi-Fi or Cloud solutions, and the enrolment of new devices and applications for schools.
Additionally, as business needs require, you will provide occasional support to the service desk, assisting in troubleshooting and resolving IT issues remotely to ensure consistent service delivery.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline.
For an informal discussion regarding the role, please contact Bharat Desai via email on Bharat.Desai@hfleducation.org and provide your mobile no. so a mutually convenient time can be arranged to discuss the role.
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- 28 days annual leave (rising to 31 following five years’ service) plus bank holidays
- A range of additional leave (compassionate, emergency, pregnancy related sickness, and disability leave for appointments)
- Pension scheme (10% employer contribution)
- Life assurance
- Cycle to Work scheme
- Annual company bonus opportunity
- Learning and development opportunities including academic sponsorship
- Occupational sick/maternity/adoption pay
- Access to HFL Extras, our online platform with a wide range of savings, discounts and cashback opportunities
- Paid leave entitlement to undertake voluntary work; we especially encourage school governors
- Hybrid flexible working with support on commuting expenses
- Employee Assistance Programme (EAP), which provides advice and support, including a counselling service
- Access to Mental Health First Aiders
- Modern office facilities with restaurant, secure parking & cycle lock-up, and EV charger points
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- HFL Equal opportunities monitoring form (DOCX 44 KB)
We ask that you follow the guidance listed within the above forms to support our move towards eradicating unconscious bias within the recruitment process. CVs and cover letter must be submitted in Word format so they can be anonymised before being reviewed for shortlisting.
To apply, please submit a detailed CV, along with a cover letter to include responses to the following questions:
- As this is a customer centric role, please provide an example of when you have delivered excellent customer service, what actions you took and learning?
- What operating systems and technologies you are familiar with?
- How do you keep your IT knowledge up to date?
- What is your long-term ambition for a career in IT
We would also love to hear why you are interested in becoming part of the HFL team. Please email your completed application to hfl.recruitment@hfleducation.org or apply via our website:
At a glance
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Contract: Permanent.
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Hours: Full time 37 hours per week Monday to Friday (term time/part time or flexible patterns considered for right candidate)
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Salary: FTE £24,308.60 - p.a.
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Location: Working across educational settings in Hertfordshire and neighbouring counties, with occasional visits to our Head Office at Abel Smith House, Stevenage.
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Closing date: This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
Job outline
Contact us
We are a committed Disability Confident employer and a signatory of the BITC Race at Work Charter reflecting our continuing commitment to be unbiased across our recruitment and workplace practices.
We actively encourage suitably qualified applicants from all backgrounds to apply and to join us. We use an anonymous application process to ensure we always select candidates based on their skills and competencies. When two or more candidates have equal merit, the candidate with protected characteristics will have an advantage over others. This tie-breaker approach is described as positive action in the Equality Act 2010 and we believe strongly in the power of overcoming disadvantage.
If you are invited to interview, please be prepared to discuss the subject of unconscious bias with us. These conversations are extremely useful in giving us an idea of what working together will be like.
HFL is an equal opportunities employer, committed to building and celebrating an environment that is inclusive and equitable, in which everyone can flourish, regardless of race, age, sexuality, gender, disability, or status.