Group training sessions can be booked via your GovernorHub account. If you have any issues logging into your user account, please contact governance@hfleducation.org

For assistance with booking an in-house course, please contact the Governance training team on gov.courses@hfleducation.org

Online bookings will be confirmed automatically once you have completed the booking process. The confirmation includes details of the cancellation policy. In the event you do not receive confirmation, please notify us as soon as possible.

Please be advised that for in-house (two-hour) sessions that are part of your subscription package, five clear working days’ cancellation notice is required. Where less than five clear working days is given, the board or trust may forfeit the session.

Booking terms and conditions

1.  It is your responsibility to cancel off any course you have booked on, through your single sign on within GovernorHub, including remote.  To avoid your school being charged please ensure you read the following:  

All notification of cancellations for governor training bookings must be communicated by:

Signing in to GovernorHub ‘Training’ and selecting ‘cancel’ against your booking which automatically sends Governance a notification (*Cancellation via GovernorHub is the preferred method)

If you are unable to cancel via GovernorHub, please use one of the following communication methods – you will need to confirm your name; school setting; course code and title:

emailing gov.courses@hfleducation.org

calling Governance on 01438 544478

2.  Training may only be cancelled by the delegate in accordance with item 1 above. If a delegate fails to attend all or part of any training, full payment of the charges shall be required. 

Cancellation charges will apply as follows:
Days before event Proportion of liable cost
Cancellation due to an Ofsted visit 0%

Cancellation before 16 working days 0%
15 to 6 working days 50%
5 working days or less 100%
Non-attendance charge 100%

3.  Cancellation charges will not apply if another member of the board attends in your place. Please notify the Governance Training team by emailing gov.courses@hfleducation.org. Please include their full name and email address. 

4.  For in-house (two-hour) sessions that are part of the Governor Training subscription package, five clear working days’ notice is required to cancel. Where less than five clear working days is given, the board will forfeit the session.

5.  If a refund is approved by HfL, it will be made through the original mode of payment only.