We have been listening to your feedback about our contract renewal process and many schools, trusts and settings have told us that we:
- Need to give you more information about what your contracts provide and what service you can expect
- Should give you more time to consider your contracts and their costs within your local budgeting processes
- Don’t give you enough information about areas of support that you could access – you only get told what you currently use.
In order to tackle some of this we have created a new process at HFL and a new contract services brochure which provides which provides a broader source of information about our services, setting out the range of options available before you receive your renewal documentation. This, we hope, lets you start thinking about how best we might be able to support you.
We will write to current contract subscribers with renewal details as you get towards the end of your contract as normal. If you don’t currently hold a contract with us, please take a look at the brochure and if you would like to discuss options please email us at contracts@hfleducation.org.
Take a look at our new contract services brochure below:
